Returns & Refunds Policy

At The Somerset Toiletry Co, we want you to be completely satisfied with your purchase. If you are not entirely happy with your order, you can return any unused and unopened beauty products within 30 days of receipt for a full refund.

1

Check Your Items

Ensure your products are in their original, unopened packaging and in a resaleable condition.

2

Contact Customer Service

Email our support team with your order number and reason for return to receive a Return Authorization and the correct return address.

3

Securely Package

Carefully pack your items to prevent damage during transit, ideally using the original shipping box.

4

Ship and Track

Send your parcel back via a tracked courier service and keep your proof of postage until your refund is processed.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing